Muker Coronavirus Support Hub

Key contacts:


Phone: Jen Gathercole 01748 886138

Please get in touch if you need anything, or you can offer any help to others. General information relating to North Yorkshire and links to useful websites can be found here.

In response the coronavirus pandemic, a system of hubs has been set up to provide a mechanism both to facilitate delivery of items whilst minimising movement and to share information.   Over the last eight months the Muker hub has provided updates on information through email, blogs and on this page of the web-site where this is feasible, or through telephone contact.  This page has been updated on 8 January 2021

The Physical Hub in Muker remains the Village Shop which can be used as a drop-off/pick-up point for items.  Their core opening times are Friday and Saturday mornings 10.00 – 12.00. In addition to this the shop will also be open on a ‘pop up’ basis on Thursdays and Sundays.  The Village Store will be offering take-away cakes, sandwiches and hot drinks. Daily and Sunday papers will continue to arrive and should be collected from the box outside the shop.

Muker Village Store is continuing their grocery ordering service: as well as their normal groceries they can get bread, meat, fish, fresh fruit and veg, dairy. Details of their services are available here and the list of groceries generally available is here. Place your order on 01748 886409 between 12pm and 3pm Tuesday or by email on at any time or day up until 3pm Tuesday, or by dropping a list through the shop door by 3pm Tuesday. Pick up/delivery Friday or Saturday.  

The Hub in Keld remains Butt House which can be used as a contact and drop off/pick up point.  Contact Jacqui & Chris on 01748 886374

The Farmers Arms is under new ownership and is temporarily closed.

Richard and Polly from the Gallery will be coming to Muker from Hawes regularly and are very happy to run any errand in Hawes or bring things over for you. Contact them directly by email at or call on 07980 677095.


Hawes Surgery operates its own delivery service and can bring your prescriptions to your door.  It will continue to run during lockdown, so if you already use it there is no change.  If you would like to start using it then please speak to the surgery when you put in your prescription request.

If you use Reeth Surgery please order your prescriptions by phone or the internet as usual and contact the Reeth Hub (01748 880 021) regarding delivery.

The Little White Bus

The current timetable for the Service 30 Swaledale Shuttle is available here.

Swaledale and Arkengarthdale

A document covering the Swaledale and Arkengarthdale area has been collated to bring together all the current information with regard to services available in the two dales to support all residents, particularly those who are self-isolating for whatever reason. It includes a full list of individual village contacts. The full document (revised on 8/1/21) is available for download here.

Swaledale and Arkengarthdale Anchor Hub
An Anchor Hub has been designated by North Yorkshire County Council (NYCC) located at Hudson House in Reeth and managed by Reeth & District Community Transport (RDCT), the Yellow Bus, and Hudson House (HH). This will be managed by Gail Hall and Jill May with the support of the boards of RDCT & HH, and a team of volunteers. The Anchor Hub will remain in operation until at least the end of March 2021.

Phone 01748 880 021 staffed from Monday to Friday 10 am to 1 pm (except bank holidays). Messages can be left at any time. Calls to NYCC from people in the two dales will be redirected to the hub. The hub will maintain a list of contacts in the various communities in the two dales and will direct callers to their nearest support person. The hub will also deliver shopping and prescriptions to your door using the Yellow Bus and volunteers.