Muker Coronavirus Support Hub

Key contacts:

Email: mukerorg@gmail.com

Phone: Jen Gathercole 01748 886138

Please get in touch if you need anything, or you can offer any help to others.

In response the coronavirus pandemic, a system of hubs is being set up to provide a mechanism both to facilitate delivery of items whilst minimising movement and to share information.   We will provide updates on information through email (and on this page of the www.mukerorg.com web-site) where this is feasible, or through telephone contact.  Please use the contact details above if you can help or have any queries.

The Physical Hub in Muker is the Village Shop which can be used as a drop-off/pick-up point for items (though see below re prescriptions). The shop is open 10-12 Thursday – Saturday though this could change as demand is assessed.  Daily and Sunday papers will continue to arrive and should be collected from the box outside the shop, having due regard for hygiene as many will be touching the box.

The Hub in Keld is Butt House which can be used as a contact and drop off/pick up point.  Contact Jacqui & Chris on 01748 886374

Muker Village Shop can order and deliver food: as well as their normal groceries they can get bread, meat, fish, fresh fruit and veg, dairy.  Place your order on 01748 886409 between 12 noon and 3pm Tuesday or by email on mukerteashop@btinternet.com  at any time up until 3pm Tuesday, or by dropping a list through the shop door by 3pm Tuesday.  Pick up/delivery Friday or Saturday. Please click here for full details of the changes and here for the grocery list.

In addition, Richard and Polly from the Gallery will be coming to Muker from Hawes each Wednesday and are very happy to run any errand in Hawes or bring things over for you. Make your requests through the Hub contact details shown at the top.

The Farmers Arms is doing take-away meals Wed – Sat 5-8pm and Sunday 12-3pm.  Meals can be delivered or collected.  The latest menus are here. Most meals will be put in suitable takeaway containers although they are trying to plate up Sunday dinners. If you have plates, please return them during the week, leaving them on a bench outside the pub. Please telephone to place your order either the night before during food service times or between 10-12 noon on the day.  They will be staggering collection times.  Phone them on 886297 or email on enquiries@farmersarmsmuker.co.uk

Prescriptions:

If you use Hawes Surgery, we shall be collecting prescriptions weekly on Friday mornings starting Friday 3rd April.  We need the information on the attached form by Thursday 12 noon for collection the next day.  Jackie at Guildy Hall will be organising the collections.  You can either

  • Complete the paper form (download here) and post it in Jackie’s black mailbox, just inside the Guildy Hall gate before the bridge
  • Or Email the details to Jackie at pope.jackie@yahoo.co.uk
  • Or Phone and leave Jackie a message on 886414

Your medicines will be left in the porch of the Public Hall which will be open 1-2pm on Fridays and will be monitored.  Any medicines not collected in that time will be moved to Muker Village Shop.

If you use the Reeth Surgery please order your prescriptions by phone or the internet as usual.  We are encouraging people to have prescriptions delivered and if you would like this please contact the Reeth Hub (880021).  The Yellow Community Bus will deliver medicines. 

In all cases, food, meals and prescriptions can be collected within the village, or safely delivered and left outside your door if you are self-isolating or being shielded.  Please just ask when you place your order.

 

Please Stay Safe!

Updates

Little White Bus Timetable (posted 30 March 2020)

A new timetable for the Little White Bus will operate from 1st April and is available here 

Swaledale and Arkengarthdale Coronavirus support (posted 31 March 2020)

A document has been collated to bring together all the current information with regard to services available in the two dales to support all residents, particularly those who are self-isolating for whatever reason. It includes a full list of individual village contacts. The full document (revised on 8/04/20) is available for download here.

An Anchor Hub has been designated by North Yorkshire County Council (NYCC) located at Hudson House in Reeth and managed by Reeth & District Community Transport (RDCT), the Yellow Bus, and Hudson House (HH). This will be managed by Gail Hall and Jill May with the support of the boards of RDCT & HH, and a team of volunteers. Phone 01748 880 021 manned Monday to Friday 10 am to 3 pm. Messages can be left at any time. Calls to NYCC from people in the two dales will be redirected to the hub. Email: rdct@hudsonhouse.info or admin@hudsonhouse.info

The hub will maintain a list of contacts in the various communities in the two dales and will direct callers to their nearest support person. The hub will also deliver shopping and prescriptions to your door using the Yellow Bus. The document also provides information about shops in the area and their own delivery services, DVD library and the Reeth Gazette. As services evolve the document will be updated and posted here.

Farmers Arms’ Take-Away Menus (posted 1st April 2020)

The latest Farmers Arms’ Take-Away menu can be found here

Swaledale and Arkengarthdale Coronavirus support (posted 3 April 2020)

The Swaledale and Arkengarthdale support document (see post of 30 March) has been revised and is available here and replaces the original one. The key changes are:

Arkengarthdale – new wording.

Gunnerside – new wording including amended contact details for Gail Crisp

Melbecks – bread and fruit & veg delivery details.

Muker – Changes under prescription collection which are as follows:

If you use Hawes Surgery, we shall be collecting prescriptions weekly on Friday mornings starting Friday 3rd April. We need the information on the attached form by Thursday 12 noon for collection the next day. Jackie Pope at Guildy Hall will be organising the collections. You can either:

complete the paper form and post it in Jackie’s black mailbox, just inside the Guildy Hall gate before the bridge (additional forms can be downloaded from mukerorg.com or paper versions collected from the Public Hall Fri 1-2pm or from Muker Village Shop)
• or email the details to Jackie at pope.jackie@yahoo.co.uk
• or phone and leave Jackie a message on 01748 886 414

Your medicines will be left in the porch of the Public Hall which will be open 1-2pm on Fridays and will be monitored. Any medicines not collected in that time will be moved to Muker Village Shop.

If you use Reeth Surgery please order your prescriptions by phone or the internet as usual. We are encouraging people to have prescriptions delivered and if you would like this please contact the Reeth Hub (01748 880 021). The Yellow Community Bus will deliver medicines.

In all cases, food, meals and prescriptions can be collected within the village, or safely delivered and left outside your door if you are self-isolating or being shielded. Please just ask when you place your order.

Reeth

Reeth Bakery is opening on a Tuesday, Friday and Saturday 12 noon – 2 pm.

Beavers Butchers – addition on bank account name

Fruit & Veg – Orders must be placed by 12.00 noon on Wednesday.  Reeth orders being delivered to the Memorial Hall.

Plant stall – Mark’s name added together with additional detail

Other

Little White Bus – service 30 Swaledale Shuttle – emergency timetable – effective 1 April 2020

Councillor Richard Good – Member of Richmondshire District Council for Lower Swaledale & Arkengarthdale Ward  01748 884353 or 07790 809913 email cllr.r.good@richmondshire.gov.uk  Contact him if you need help with Council matters.

https://www.facebook.com/groups/ReethandDistrictCommunity/

 Muker Shop Updated Opening and Ordering Times (posted 4 April 2020)

Due to changes Suppliers have made Muker shop is having to change its Ordering and Opening Times to correspond. The main change is that Tuesday is now ordering day and the shop will now be closed Sunday. Please see here for the new opening times and here for the grocery details.

Nick and Alison ask people to please adhere to the ordering times, particularly telephone orders between 12-3.00pm on Tuesday. They will endeavour to fulfil all orders as best they can, but they are still experiencing shortages. They thank everyone for their custom.

Swaledale and Arkengarthdale Coronavirus support (posted 8 April 2020)

And updated document can be found here: The changes are:

  • Corrected email addresses for Gail/RDCT and the Farmers Arms;
  • Muker Village shop changed opening dates and ordering details;
  • Beavers Butchers – added Facebook page for ordering and information, now only delivering on a Thursday;
  • Fruit & Veg – orders to Colin by email preferred, and
  • New bus timetable – reduced days and most journeys to be booked in advance.

Please note that the doctors’ surgeries and the anchor hub are closed on bank holidays.

Farmers’ Arms Take-Away Menu 8-12 April (posted 8 April 2020)

The latest take-away menu for the Farmer’s Arms for the period 8-12 April is available here

Farmers’ Arms Take-Away Menu 15-19 April (posted 14 April 2020)

 The latest take-away menu for the Farmer’s Arms for the period 15-19 April is available here

Farmers’ Arms Take-Away Menu 15-19 April (posted 22 April 2020)

The latest take-away menu for the Farmer’s Arms for the period 22-26 April is available here.

Update from Swaledale hub (posted 27 April 2020)

We have received an update about the following:

  • There are now two telephone numbers for plants – 07941 666 260 or 07727 326 326 (Mark and Suzanne)
  • The May Gazette is now available
  • Fruit and veg changes from Colin include the following:
    • Jersey potatoes are available at £2 per lb
    • Large punnet of strawberries (500 gm) £3
    • Nectarines now available to order
    • No more parsnips now
    • Broccoli is now cheaper

Farmers’ Arms Take-Away Menu 29 April – 3 May (posted 28 April 2020)

 The latest take-away menu for the Farmer’s Arms for the period 29 April to 3 May is available here

Hawes Surgery Prescriptions change for Bank Holiday week (posted 2 May 2020)

As a result of the move for the Bank Holiday next week from Monday to Friday, the Hawes surgery will be closed on Friday 8th May and prescriptions will be collected and distributed on Thursday 7th May. If you want to use this collection service, please get forms into Jackie Pope by noon on Wednesday 6th May.

Changes to Hub document (posted 4 May 2020)

Some changes have been made to the hub master document (see here for latest version).  In particular:

  • Additional detail for Melbecks (Feetham, Low Row, Blades and Kearton) – Two dales bakery, preserves and fruit & veg deliveries.
  • The library at Hudson House is now operating by appointments.  See Other on page 5

Farmers Arms’ Menu for 6-10 May (posted 5 May 2020)

The latest take-away menu from the Farmers’ Arms is available here

Farmers’ Arms Menu for 13 – 17 May

The latest take-away menu from the Farmers’ Arms is available here.

Changes to Hub document and latest Farmers’ Arms take-away menu (posted 26 May 2020)

Some changes have been made to the hub master document (see here for latest version).

  • Post office opening days
  • Gift shop opening times
  • Ramsay’s fish and chip van
  • AgeUK details

The Farmers’ Arms take-away menu for Wed 27 to Sunday 31 May is available here. Wednesday menu includes pizzas – details of which are available here.