Muker Coronavirus Support Hub (still here if you need us!)

Key contacts:


Phone: Jen Gathercole 01748 886138

Please get in touch if you need anything, or you can offer any help to others.

In response the coronavirus pandemic, a system of hubs has been set up to provide a mechanism both to facilitate delivery of items whilst minimising movement and to share information.   Over the last four months the Muker hub has provided updates on information through email, blogs and on this page of the web-site where this is feasible, or through telephone contact.  This page has been fully updated on 23 July.

In July 2020, we are seeing the gradual opening up of businesses and restrictions lifting on those shielding.  Despite this, some aspects of the Hubs in the Two Dales are still operating, and if you need any help, please use the contact details above.

The Physical Hub in Muker remains the Village Shop which can be used as a drop-off/pick-up point for items.  Their core opening times are Thursday, Friday and Saturday mornings 10.00 – 12.00. In addition to this the shop will also be open on a ‘pop up’ basis, which will be weather dependent.  Although the Tea Shop will not be open, a good range of take-away cakes, sandwiches, hot drinks light lunches and desserts will be on offer through the Village Store.  Daily and Sunday papers will continue to arrive and should be collected from the box outside the shop.

The Hub in Keld is remains Butt House which can be used as a contact and drop off/pick up point.  Contact Jacqui & Chris on 01748 886374

Muker Village Store is continuing their grocery ordering service: as well as their normal groceries they can get bread, meat, fish, fresh fruit and veg, dairy.  Place your order on 01748 886409 between 12pm and 3pm Tuesday or by email on  at any time up until 3pm Tuesday, or by dropping a list through the shop door by 3pm Tuesday.  Pick up/delivery Friday or Saturday.  See here for further details about using this service and here for the current groceries list.

The Farmers Arms has now reopened every day from 11.30am, closed Mondays.  For the time being they are using outside seating only.  Food is served 12.00 till 2.30pm and 6.00-8.30pm.  The lunchtime menu is more or less back to normal, evenings remain themed for now but subject to change as demand changes. No booking required for lunchtimes and tables are on a first come first served basis.  Evening meals can be booked or you are welcome to go along and use the outside tables, again first come first served. They are still delivering food within the village and will continue to do so while it remains possible to do so.  Menus updated weekly via Facebook and the website The latest menu is available here. Contact them on 01748 886297 or

Hawes Surgery Prescriptions:

As restrictions lift, and individuals return to work, it is proposed that this service will only continue (subject to any changes in restrictions going forward) until the end of August (28th August being the last day the collection will take place via this method).  After this date, your previous method of prescription delivery/ collection will resume, whether this is collection by you individually or delivery by the service provided by the Hawes practice.  When you order your prescription medicines please make it clear to the surgery which delivery/collection method you are using.

We are happy to collect prescriptions for you up to and including 28th August.  Please ensure that, if you require a prescription to be collected, this is requested via Jackie Pope, so that the collection and distribution can be managed effectively.

If you use Reeth Surgery please order your prescriptions by phone or the internet as usual and contact the Reeth Hub (01748 880 021) regarding delivery.

In all cases, food, meals and prescriptions can be collected within the village, or safely delivered and left outside your door if you are self-isolating or being shielded.  Please just ask when you place your order.

Little White Bus Timetable

A new timetable for the Little White Bus will operate from 20 July and is available here 

Swaledale and Arkengarthdale Coronavirus support

A document has been collated to bring together all the current information with regard to services available in the two dales to support all residents, particularly those who are self-isolating for whatever reason. It includes a full list of individual village contacts. The full document (revised on 30/07/20) is available for download here.

An Anchor Hub has been designated by North Yorkshire County Council (NYCC) located at Hudson House in Reeth and managed by Reeth & District Community Transport (RDCT), the Yellow Bus, and Hudson House (HH). This will be managed by Gail Hall and Jill May with the support of the boards of RDCT & HH, and a team of volunteers. Phone 01748 880 021 manned Monday to Friday 10 am to 3 pm. Messages can be left at any time. Calls to NYCC from people in the two dales will be redirected to the hub. Email: or

The hub will maintain a list of contacts in the various communities in the two dales and will direct callers to their nearest support person. The hub will also deliver shopping and prescriptions to your door using the Yellow Bus. The document also provides information about shops in the area and their own delivery services, DVD library and the Reeth Gazette. As services evolve the document will be updated and posted here.

Councillor Richard Good – Member of Richmondshire District Council for Lower Swaledale & Arkengarthdale Ward  01748 884353 or 07790 809913 email  Contact him if you need help with Council matters.

Muker Old School Gallery opening arrangements

Richard and Polly at the Old School Gallery re-opened the Gallery on 15th June with arrangements in line with government guidance. The full details are available in a letter here.